Subprocessors
The companies that help Rentopus run the service and may handle personal information, what each one does, and where.
The short version
- Five providers handle personal information today, all in the United States.
- Two more are coming: Twilio on 24 October 2026 for text messages, and Anthropic on 26 October 2026 for the AI features. From 31 October 2026, Anthropic also reads the texts your customers send you, for businesses that turn on the texting assistant. This page gives the 30 days' notice we promise.
- We update this page at least 30 days before a new one starts.
A summary to help you read. The full text below is what applies.
A subprocessor is a company we engage to help provide Rentopus, which may handle personal information in doing so. Each is bound by a written agreement to protect it, and we remain responsible for their work under our Data Processing Addendum.
1. In use today
| Company | What it does for us | Information it handles | Where |
|---|---|---|---|
| Supabase | Database, sign in and file storage | All information stored in the Service | United States (Virginia) |
| Vercel | Hosting and delivery of the website and booking websites | Request data, including IP addresses | United States, with a global network |
| Stripe | Rentopus subscription billing, and card payments from your customers on your own Stripe account once you connect it | Names, email addresses, amounts and card details, which Stripe collects directly | United States |
| Resend | Sending email, such as quote links, confirmations and account emails | Recipient email addresses and message content | United States |
| Google Maps Platform | Address lookup and delivery distances | Delivery and business addresses | United States |
2. Starting soon
Text messages to your customers are built into Rentopus. From 24 October 2026, and not before, Twilio sends them, and receives the replies and delivery reports. It handles only the messages of customers who agreed to receive texts.
Two AI features are built into Rentopus: Write it for me, which drafts the text of your booking website, and the import assistant, which reads your website, price sheets, photos or spreadsheets to fill in your catalog. From 26 October 2026, and not before, Anthropic runs them. It receives only what you ask these features to read: your business's own details, rentals, prices and website text, and the files or description you give the import assistant. For these two features it does not receive your customers' information from Rentopus.
A third, the texting assistant, answers the texts your customers send to your business's number: what is free on a date, what a party would cost with delivery, and a link to book. It is off until you turn it on. From 31 October 2026, and not before, Anthropic runs it too. For it, Anthropic receives the texts in the conversation, which hold whatever the customer writes, such as a date or a delivery address, along with your business's details, rentals and prices. It does not receive your customers' names, email addresses, phone numbers or past orders from Rentopus.
Anthropic does not use what it receives to train its models.
| Company | What it will do | Information it will handle | Where |
|---|---|---|---|
| Twilio (from 24 October 2026) | Sending text messages to your customers, receiving their replies (including STOP to opt out), and delivery reports | Customers' phone numbers and message content | United States |
| Anthropic (from 26 October 2026) | The AI features: writing website text on request, and reading your material to fill in your catalog | Your business's name and details, rentals, prices, website text, and the files and notes you give these features | United States |
| Anthropic (from 31 October 2026) | The texting assistant, if you turn it on: reading your customers' texts and writing the replies | The texts in the conversation, and your business's details, rentals and prices | United States |
3. Changes
We will update this page at least 30 days before a new subprocessor starts handling personal information. To be told by email when it changes, write to rentopus@hotmail.com. This page is also available in French.
Questions about any of this?
rentopus@hotmail.com